A commercial building at dusk with lit windows and a closed service entrance at street level

Contracts & multi-site agreements

Commercial pest control contracts

A contract is not a discount on callouts. It is a scheduled programme sized to the risk in your building, with the evidence trail an auditor, an environmental health officer or a client of yours will eventually ask to see.

Most of what Nightshift does is contracted rather than reactive. Estates, portfolios, multi-site operators and single premises that cannot afford an unplanned closure all buy the same underlying thing: somebody who knows the building, attends on a schedule, and can be there tonight when something changes.

This page sets out what that actually includes and what decides the cost, because the honest answer to “how much is a pest control contract” is that it depends on things nobody publishes, and a price quoted without seeing the building is a price that gets revised later.

What a contract includes

Scheduled visits, sized to risk

Frequency is set per site from what the building actually is, not from a flat template. A food production floor and a records store in the same portfolio do not need the same number of visits, and pretending they do means overpaying on one and under-protecting the other.

Out-of-hours as standard, not as a premium

Technicians are on shift through the night rather than on call from home, so treatment happens in your closed hours. For a restaurant, a hotel or a trading floor that is the difference between a visit nobody sees and a visit your customers watch.

Monitoring and documented inspection

Bait stations, insect monitors and inspection points recorded per site, with trend data across visits rather than a signature on a sheet. The point of the record is to show change over time, which is what tells you whether a problem is closing or moving.

Same-day written reporting

Every visit produces a report the same day: what was found, what was done, what remains outstanding, and where responsibility for it sits. That is the document an auditor asks for, and the one most operators discover is missing at the worst moment.

Callouts inside the agreement

Contracted sites get attendance when something happens between scheduled visits, with a thirty-minute target anywhere in London. A contract that charges separately for every emergency quietly encourages the client to wait, which is how a small problem becomes a closure.

Proofing and the structural work

Treatment removes what is inside. Proofing stops the next one getting in, and it is what enforcement actually demands when it comes to that. Contracts include the survey that identifies the fabric work, so it is planned rather than discovered under pressure.

What decides the price

Nobody credible publishes a figure for this, because the same building in two different uses is two different jobs. These are the things a survey is actually measuring:

Framework positions

Ranked No.1

South East Consortium

Nightshift Pest Control is ranked first on the South East Consortium framework for pest control.

Ranked No.2

ESPO

Nightshift Pest Control is ranked second on the ESPO framework for pest control.

Bid teams evaluating us will want the supplier record, insurance, RAMS and accreditation detail, which lives on the procurement page.

Contracts by sector

Common questions

What does a commercial pest control contract actually cover?

Scheduled preventive visits at a frequency set by the risk in your building, monitoring equipment inspected and recorded each visit, same-day written reporting, and attendance between visits when something happens. Proofing surveys and specialist work such as bird control or timber treatment sit within the same agreement rather than being bought separately.

How much does a pest control contract cost?

It depends on the building, the sector, the number of sites and how much documentation the account needs, which is why nobody credible publishes a figure. What we will do is survey the site free of charge and quote against what is there. A price given without seeing the building is a price that changes later.

Can you cover multiple sites across the country on one agreement?

Yes, and most of our contract work is multi-site. One agreement, one accountable contact, one escalation path and consolidated reporting across the estate, with per-site frequencies set individually. Technicians are based in London, Manchester and Birmingham with regional coverage around each.

We already have a provider. How difficult is switching?

Straightforward, and it is worth doing at survey stage rather than at renewal. We survey the sites, tell you what we would do differently and what it would cost, and you compare that against what you hold now. If the incumbent is right for you we will say so.

Do you work through framework agreements?

Yes. Nightshift is ranked first on the South East Consortium framework for pest control and holds a position on ESPO. Procurement teams can find our supplier record, insurance, RAMS and accreditation detail on the procurement page.

Does a contract include emergency attendance at night?

Yes. Technicians work through the night as standard rather than being called out from home, and the target for attendance anywhere in London is thirty minutes. The phone is answered 24 hours a day, every day of the year.

Survey first, price second

Surveys, quotations and advice are free and without obligation, single site or a national estate. We look at the building, tell you what it needs and quote against that.

Arrange a survey