Hotels & hospitality

Hotel pest control

Nightshift has been entrusted with looking after some of the world's most famous hotels, and was the first pest control company in the UK to pilot Syngenta's SecureChoice digital monitoring platform, at a London hospitality venue. In this sector the treatment is rarely the hard part. The hard part is that nobody can know it happened.

A hotel measures a pest problem in rooms out of service, in review scores and in whether the guest in the next suite noticed anything. Everything about how we work a hotel follows from that: unmarked arrivals, out-of-hours scheduling, and rooms handed back as quickly as the treatment allows.

How we work this environment

Visits are scheduled at times convenient to you, including overnight, and the service is discreet and confidential from first contact to final report. Low-profile arrivals, plain uniforms, and nothing that tells a guest or the street why we are there.

An empty five-star London hotel lobby late at night

The risk profile

What makes this environment different.

Revenue leaves with the room

Every night a room is out of service is a night it cannot be sold, so the commercial question is not just whether the treatment works but how quickly the room can be returned with confidence.

Guests arrive carrying the problem

Bed bugs travel in luggage, which means a hotel can be immaculately run and still be reinfested by tomorrow's arrivals. It is a containment problem as much as a treatment one.

One review outlives the infestation

A single public review naming a pest can outrank a decade of five-star ratings, and it stays visible long after the problem itself has been resolved.

Back of house feeds front of house

Kitchens, laundry chutes, waste rooms and service lifts run the length of the building, giving rodents and insects a route from the loading bay to the guest floors without ever crossing a public space.

Where we look first

The places it actually starts.

  • Guest bedrooms, headboards, bed frames and upholstered furniture
  • Kitchens, pot wash and dry stores
  • Laundry rooms and linen chutes
  • Waste rooms, bin stores and loading bays
  • Service lifts, risers and staff corridors
  • Bars, cellars and beverage stores
  • Roof voids and external ledges used by nesting birds

Compliance & evidence

Food areas are treated to satisfy the Food Safety Act 1990 and the FSA Food Hygiene Rating Scheme, with same-day written reports for the compliance file. For bed bugs we document each room's treatment and clearance so housekeeping and revenue management can make the release decision on evidence rather than assumption.

Certificates published, not promised

BPCA member M15/1628, CEPA certified to EN 16636, CHAS, SafeContractor and Constructionline, with numbers and expiry dates on our procurement page.

Common questions

Hotels, answered.

The questions facilities and operations teams raise most, answered plainly.

Anything else?

Report a problem any hour and we will come back to you.

Report a problem
Will guests know you have been?

No. Discretion is the default rather than an option: we visit at times that suit the operation, arrive without livery and work out of sight of public areas.

How fast can a room go back into service after bed bug treatment?

It depends on the treatment specified at survey and the level of infestation. We will tell you the realistic clearance timeline up front rather than the optimistic one, and document each stage so the release decision is evidenced.

Can you cover a group of hotels under one agreement?

Yes. We support multi-site operators with one agreement across the estate, one point of contact and consolidated reporting, with site-level detail available for each property.

Arrange a survey

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Neither do we.

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office@nightshiftpestcontrol.co.uk
5 Linden Close, The Pantiles, Tunbridge Wells, TN4 8HH

BPCA member · CEPA · CHAS · SafeContractor

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